Help Center

Standard delivery takes 7–15 days and is free on every order, with no minimum spend.

Once your order ships, you'll receive an email with a tracking link. You can also visit our Order Tracking page with your order number and email address.

You can modify or cancel your order within 1 hour of placing it. After that, we begin processing and changes may not be possible. Contact us immediately if you need help.

We currently ship to two destinations. The United Kingdom and the United States. Shipping is always free with no minimum spend, and delivery takes 7–15 days.

We offer free returns within 30 days of delivery. Items must be unworn, unwashed, and in original packaging with tags attached. Visit our Returns Portal to start a return.

Refunds are processed within 5–7 working days after we receive your return. The refund will appear on your original payment method.

We do not offer exchanges. If you need a different size or colour, return the item for a free refund within 30 days and place a new order.

Each product page has a detailed size guide with measurements. We recommend measuring yourself and comparing with the chart. If you're between sizes, we suggest sizing up for a relaxed fit.

Our sizes generally follow UK standard sizing. Some items may vary. Check the product description for fit notes and customer reviews for real-world feedback.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna, Clearpay and Revolut Pay. All transactions are encrypted with 256-bit SSL security.

Absolutely. We use Stripe for payment processing. The same security used by major global brands. We never store your full card details on our servers.

Yes. Klarna and Clearpay are available at checkout, so you can split your order into interest-free instalments. Just choose Klarna or Clearpay on the payment step.