About SHOPTHIVA

Our Story

SHOPTHIVA was born from a simple belief: everyone deserves access to fashion that doesn't break the bank. We curate trending fashion, home, beauty and lifestyle finds from around the world — bringing you the latest trends at prices that make sense. No middlemen markups, no compromises on quality.

What We Stand For

Affordability. Fashion should be accessible. We work directly with suppliers to cut unnecessary costs and pass the savings on to you.

Quality. Every item is vetted before it hits our shelves. We don't sell anything we wouldn't wear ourselves.

Community. SHOPTHIVA is more than a store — it's a community of people who express themselves through what they wear. We're here for every chapter of your style journey.

Delivery & Returns

Free shipping on all orders. Free returns within 30 days. We process orders in 1–3 working days and deliver within 7–15 days. Need help? Reach out anytime via our Contact page.

How We Work

SHOPTHIVA is a UK-based online retailer. We select products from vetted international suppliers, list them with honest pricing in GBP and USD, and ship to the United Kingdom and United States with full tracking. Orders are processed within 1–3 working days and typically arrive within 7–15 days. Payment is handled securely by Stripe (Visa, Mastercard, American Express, Apple Pay, Google Pay and Klarna), and every order is covered by our free 30-day returns policy.

Business Information

Trading name: SHOPTHIVA

Business type: Online store (e-commerce retail), United Kingdom

Address: 41 Redbourne Way, Scunthorpe DN16 1NG, United Kingdom

Email: support@shopthiva.com

Phone / WhatsApp: +44 7901 603714

Customer service hours: Mon–Fri 9am–9pm · Sat 10am–6pm GMT

Service area: United Kingdom & United States

Full policies: Shipping · Returns & Refunds · Privacy · Terms of Service

Get In Touch

Questions, feedback, or just want to say hey? Contact us — we'd love to hear from you.